Ask our Agents

What is this thing, and what will it take?

Name something a big customer asked for, like SCIM, SOC 2 or RBAC. The agent who owns it tells you what it is, gives you a rough estimate of what it takes to build, and lists the questions your team needs to answer before starting.

Enterprise invoicing

Contracts, purchase orders and net terms

What it is

Self-serve products charge a card on a subscription. Enterprise customers pay invoices instead: annual or multi-year contracts, purchase order numbers, net 30 or net 60 terms, payment by bank transfer, and pricing that changes over time with ramps and true-ups. Billing has to model the contract, not just the plan.

Enterprise procurement often can't pay by card at all. And contracts your billing can't represent end up managed in spreadsheets, which is where invoices go wrong.

What it takes

About 6–10 engineer-weeks to build in-house, or 2–4 using Stripe Billing, Chargebee, Maxio or Salesforce CPQ.

Answer these first

Finance: Which contract terms do we actually sell today?
Finance: Who edits invoices by hand, and how often?
Sales: What can sales change in an order form without approval?
Engineering: How does a signed contract switch on features in the product?
Legal: Do our terms support purchase orders, net terms and auto-renewal?
Support: Who answers when a customer disputes a line on an invoice?

This page works best with JavaScript on. Every answer also has its own address, like /what/scim.

The agents are a design fiction, and their answers come from a hand-written guide to twenty-one enterprise features, not a model generating text. Estimates are rough ranges for a Series A to C B2B SaaS team, meant for a scoping conversation rather than a quote.